Privacy Policy

Last updated: October 14, 2026 (version 2026-10-14b)

1. Who we are

LicensedAndInsured.com is operated by Thriving Partners, LLC, a Florida limited liability company. Questions: hello@licensedandinsured.com.

2. If you are a homeowner using the free tools

The license lookup directory, the hiring checklist, and the educational content require no account, no email address, and no personal information. We do not build homeowner profiles, and we do not sell or rent homeowner contact information. Our search directory uses Google Analytics to count visits; see section 8.

Quote requests. If you ask a contractor for a quote through the form on their page, we send your name, contact details, job location and message to that contractor only, keep a copy for 12 months to count requests and prevent abuse, then delete it, and never sell or share it with anyone else. We do not add quote-request senders to any mailing list.

When you click through to a state licensing agency, you leave our site and that agency’s own privacy practices apply. We have no control over and no visibility into what you search there.

3. If you are a contractor who claims a listing or purchases verification

To verify you and publish your page, we collect:

• your name and business name;
• your email address and phone number;
• your license or registration number and state;
• the certificate of insurance you send us, including carrier, limits, and policy dates; and
• records of what we checked and when.

We do not collect or store your full payment card number. Payments are processed by Stripe, which handles card data directly under its own privacy policy. We see only the last four digits, the card brand, and whether the payment succeeded.

Identity verification. We partner with Stripe Identity to verify business ownership. We do not process or store government ID images or biometric data on our servers. We retain only a cryptographic session ID, the verification status (pass/fail), and the verified legal name to maintain the integrity of our directory. Before the check begins you are shown a consent notice and must agree to proceed.

Consent records. When you accept our terms (when you claim a listing or at checkout), tap the renewal-quote button, or acknowledge a report notice, we log the terms or disclosure version, the exact wording shown, the timestamp (UTC), the page you were on, your IP address, your license or email identifier, and the Stripe session ID where one exists.

4. How we use it

• To perform the verification you paid for and to re-check it periodically.
• To publish your verification page — which shows your business name, trade, license status, check date, and that insurance is on file. Your certificate of insurance itself is never published. We do not publish your email address unless you ask us to list a business contact. If you claim your listing and provide a phone number, that number appears on your listing once your certificate of insurance is on file, as stated at the phone field.
• To contact you about your verification, missing documents, renewal reminders, and lapses.
• To meet legal and accounting obligations.

We do not use verification applicants’ or members’ file information for third-party advertising, and we do not send members marketing unrelated to their verification or their insurance renewal. We may contact businesses identified in public licensing records about claiming or verifying their listing; every such email carries a one-click unsubscribe. We do not sell personal information, ever.

5. Who we share it with

We share personal information only with service providers who help us operate — principally our payment processor (Stripe), our email and hosting providers — and only as needed to do their job. We may disclose information if required by law, subpoena, or valid legal process, or where we reasonably believe disclosure is necessary to prevent fraud or harm.

We do not sell personal information. On our claim and verify pages, the Meta pixel described in section 8 tells Meta which of those pages you visited so we can measure our advertising to contractors. We never send Meta your name, email, phone or anything you type into a form.

If we suspect a licensing or insurance document is fraudulent, we may report it to the relevant licensing board, insurer, or authorities. That is described in our Terms of Service.

Identity verification provider. Stripe Identity processes government ID images and selfies under Stripe's own privacy policy and biometric data terms; we never receive the images.

Insurance quote partners. When you submit a certificate of insurance, or ask your agent to send one to us, you authorize us to share your business name, license number, the contact details on your listing and the certificate details (carrier, policy types, limits and policy dates) with a licensed Florida insurance agency listed on our partner agency page serving your county, so it may contact you by email, text message, or phone call (including via automated technology) about renewing or quoting that coverage. Text messages and automated calls are placed only where you have separately given written consent on this site. You may stop the sharing at any time from the link in any email or by replying STOP to a text; verification and expiry tracking continue. We do not sell your certificate.

Contractors you contact. A quote request you send from a contractor's page goes to that contractor only.

6. How long we keep it

We keep verification records and the documents supporting them for as long as your subscription is active and for up to seven (7) years afterward, so we can substantiate what we verified and when. We keep transaction records as long as required for tax and accounting purposes. You may ask us to delete information we are not required to retain.

Identity checks. For each identity check we keep only the session ID, the result, and the verified name, for as long as the listing exists and up to seven (7) years afterward. Stripe retains the underlying images under its own retention terms.

Quote requests. Quote-request copies are kept for 12 months, then deleted.

7. Your choices

• Access and correction. Email us to see or correct the information we hold about you.
• Deletion. Email us to request deletion, subject to the retention periods above.
• Cancellation. Cancel your subscription anytime; see the Terms.
• Messages. If you send documents by text or WhatsApp, we use that number only to handle your verification. Reply STOP to opt out of any messages from us.

Depending on where you live, you may have additional rights under state privacy law, including the right to know what we collect and to opt out of sale or sharing. We do not sell personal information. You can opt out of Google Analytics and the Meta pixel as described in section 8, and you may contact us to exercise any right.

8. Cookies and analytics

Most pages on this site set no cookies and load nothing from other companies. Three pages are different: the search directory, the claim page and the verify page load these outside tools:

• Google Analytics counts visits and shows where people leave the claim process. It sets cookies and receives your IP address, browser type and the page you visited, under Google’s privacy policy. You can opt out with Google’s opt-out browser add-on.
• The Meta (Facebook) pixel, on the claim and verify pages only, measures our advertising to contractors. It sets cookies and tells Meta which of those pages you visited, which Meta may connect to your Meta account, under Meta’s privacy policy. You can limit this in your Meta ad settings.

We remove license numbers and claim links from the page addresses these tools receive, and we never send them anything you type into a form. You can also block these cookies in your browser settings.

Our hosting provider keeps standard server logs (IP address, browser type, pages requested) for security and troubleshooting. Stripe’s checkout pages, which are hosted on Stripe’s own domain, use their own cookies under Stripe’s policy.

9. Security

The site is served over HTTPS. Verification documents are stored in access-controlled accounts. No system is perfectly secure, and we cannot guarantee absolute security, but we limit what we collect precisely so that there is less to lose.

10. Children

This is a service for businesses and adult homeowners. We do not knowingly collect information from anyone under 18.

11. Changes

We may update this policy. Material changes will be posted here with a revised date, and active subscribers will be notified by email.

12. Contact

Thriving Partners, LLC d/b/a LicensedAndInsured.com
Email: hello@licensedandinsured.com
Email: verify@licensedandinsured.com
2125 Biscayne Blvd, Ste 204 #16523
Miami, FL 33137